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When VoIP providers are retorted by consumers, they should not pay it any mind because they had been treating consumers badly and charging from them exorbitant rates for the telephone services prior to the advent of VoIP. Only after VoIP, they are forced to offer it to consumers at affordable rates, that too, due to the competition that prevails in the VoIP market. They are also compelled to invest huge money into research and development programs for coming out with many innovative features to offer to consumers so that they will extend their patronage and help them to have a larger share in the VoIP market. Choose the best voip provider for your business.